Jakob Nielsen has written a series of articles (8 so far) on UX in the age of AI. They are:
- AI Is First New UI Paradigm in 60 Years
- AI Vastly Improves Productivity for Business Users and Reduces Skill Gaps
- AI vs. Metaverse: Which Is the 5th Generation UI?
- UX Needs a Sense of Urgency About AI
- Prompt-Driven AI UX Hurts Usability
- ChatGPT Does Almost as Well as Human UX Researchers in a Case Study of Thematic Analysis
- How Much UX Do You Need for AI Projects?
- “Prompt Engineering” Showcases Poor Usability of Current Generative AI